Speaking English

How to tell a restaurant about a food allergy, in English

If you are in the chair right now

I have a shellfish allergy. Could you check with the kitchen for me?

The word «allergy» is what flips the kitchen into its protocol.

If that gets brushed off

It's a serious allergy. I can't have anything with shellfish in it.

«Can't have» — English eats and drinks with the verb have.

Use the medical noun. «I don't really do shellfish» or «I'm not big on nuts» are preference phrasings, and they get preference treatment. An allergy, named as one, triggers a different conversation in the kitchen — often the manager.

Every phrasebook has the word for allergy. None of them warn you that English-speaking kitchens triage by wording: the same fact, phrased as a preference, gets preference treatment. The register you choose is the safety mechanism.

If you need more than one line

softest

Does this have nuts in it?

The «in it» matters — «do you have nuts?» asks about the pantry, not the plate.

neutral

I have a peanut allergy.

Swap in: shellfish, tree nuts, gluten, dairy, eggs.

neutral

Could you double-check with the kitchen?

Double-check — the natural verb here, and the question that actually protects you.

firmest

If it does, I'll go with something else.

«Go with» — the everyday ordering verb — and an easy way for them to say yes.

Two things worth knowing

The word for allergy is the easy part.

Allergy is a protocol word

Most English-speaking restaurants run a defined allergy procedure — separate prep, a manager visit, sometimes a printed matrix — and the word «allergy» is what starts it. «I'd rather not have» starts nothing. If your condition is medical, say the medical noun and let the machinery you cannot see do its work; in the UK and Ireland the fourteen-allergen labelling rule backs you in writing, and «could I see your allergen information?» produces it.

English eats with «have»

You can't have dairy, you're having the fish, does it have shellfish in it — the verb have carries eating, ordering and containing all at once, and learners underuse it in favour of eat and contain, which sound clinical at a table. One more preposition earns its keep here: for is how you order around a menu — «I'll have the soup, but no cream for me».

What Marta actually said

What you have to get done

  • State what you cannot eat
  • Ask what is in a particular dish
  • Get them to check with the kitchen

Marta

Hello there, how can I help you today?

The opening — and the moment to get the allergy on the table, before any ordering happens.

You

Hello, Marta. I have a severe allergy to nuts, so could you tell me whether the dish contains any, including traces?

The allergy named as one, plus «including traces» — the two words that make the kitchen take cross-contact seriously.

Marta

Thank you for telling me; I will check with the kitchen before recommending anything.

The protocol starting: nothing gets recommended until the kitchen answers.

You

Thank you—I’d appreciate it if you could confirm with the kitchen whether the dish contains nuts or any traces of them before I order.

«I'd appreciate it if you could» — the polite-pressure frame that repeats the request without repeating yourself.

Marta

I’ll check with the kitchen now and wait for their answer before serving it.

Confirmation of the exact behaviour you asked for.

You

Thank you—please let me know what the kitchen says before serving or placing the order.

Closing the loop: the answer comes back to you before anything is committed.

Marta

Of course; I’ll confirm with the kitchen first and won’t place the order or serve it until then—thank you, and I’ll be right back.

The whole agreement restated — kitchen first, then the order.

The whole conversation, unedited

A real run in the app, nothing scripted on the waiter's side. The transcript above is taken from this recording, and the objectives tick off on screen as they are met.

Turn sound on to hear it.

Now say it yourself

Reading that is not the same as producing it with someone waiting, which is the entire difficulty. You can have this exact conversation in the app: Marta is a third of the way through, and you have three things to get done.

It is free, it takes about a minute to start, and the first attempt is allowed to be terrible.

Practise this conversation